VS Factory HQ reference desk

Buyer Protection

Clear order confirmation, QC approval, payment records …

What should be documented

A buyer should receive an itemized record showing reference, configuration, total, payment status and lead-time estimate. Keep QC approval and dispatch details in the same order thread.

Before payment

  • Confirm the exact seller domain and contact channel.
  • Ask whether the item is in stock or sourced after payment.
  • Read cancellation, QC rejection, customs and warranty terms.
  • Do not rely on urgency or an “official” label alone.